Returns & Exchanges
At Linsoul Audio, we want you to be fully satisfied with your high-fidelity audio equipment. If your purchase does not meet your expectations, we offer a 7-day return policy and a 1-year warranty on most products.
Return Process
- 1.Initiate a Request
Contact our customer support team at [email protected] within 7 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Package Your Item
Ensure the product is in its original condition with all accessories, cables, and packaging included to qualify for a full refund.
- 3.Ship to Service Center
Clearly mark your RMA number on the outside of the package and ship the item to our designated return address using a trackable shipping service.
- 4.Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or exchange within 3-5 business days back to your original payment method.